Read user not able to answer a Survey in SRM:Survey form.

Read user not able to answer a Survey in SRM:Survey form.

When an Incident is closed a Survey is sent to the Requester of the Incident.

If this requester has a read license, then he/she cannot answer the Survey as it gives "You do not have write license" on some fields like z1D_Question1_Rating, z1D_Question2_Rating, User_Action, etc.

Error happens when they submit the survey. We  get logged in and answer survey questions fine. Error happens after completing survey questions, on submit.

You do not have write license (AREE 8932)

You do not have write access to field:

z1D_Question9_Rating (ARERR 330)

What I did to resolve this issue

Remove the "SRM:Survey" form from active link "SRM:SHR:Save_CreateEntryOnForm_Submit" and save.

Flush the cache on your midteir server.

Note: Flushing cache will slow everything up on midtier as all forms and workflow will then have to recache